Eligibility for Primary Options Acute Demand Management Services

The overarching criteria for a patient to be eligible for Service are:

  • Eligible to receive publicly funded healthcare in New Zealand; and
  • the patient consents to being managed through Service; and
  • the patient can be safely managed in the community with evidence based, best practice interventions; and
  • the patient is experiencing an acute episode that, without intervention, would result in the patient being referred to hospital; or
  • the patient’s treatment needs align with a service pathway for preventative intervention therapy through this programme.

Note:  Patients not registered with a Northland Practice are still eligible for Service.  If the patient is domiciled in Northland, they will be offered support to enrol in a Northland General Practice of their choice.

The episode of care should be likely to have completely resolved within 5 days.  Treatment lasting more than 3 days requires approval from the coordinator.  Contact the coordinator here.